Terms of use | Shipping & Return Policy | Privacy Policy

Legal Notices – Terms of Use

This web site is owned and operated by Djscreen.com at http://www.djscreen.com.

The material contained within this web site is periodically checked for accuracy and is presented without any warranties, either expressed or implied. DJscreen.com and its subsidiaries will assume no, and hereby disclaims any, responsibility for any errors or omissions of this web site’s content. Djscreen.com shall not be responsible for any damages incurred as a result of the content or use of this web site.

By using the material at this web site, all users agree to all terms and conditions contained in this web site, which are subject to change without notice, as well as all applicable laws, and do so at their own risk. All changes to this legal notice will be posted to this web site in a timely manner.

Any link between Djscreen.com and any other web site does not constitute an endorsement of the linked site. Djscreen.com does not make and hereby disclaims any warranty as to the content of any other web site linked to DJscreen.com. Exercise caution when communicating or interacting with any website.

Any questions regarding these legal notices may be directed to:

3130 Henri Bourassa East
Montreal, Quebec

Shipping Policy

Items ordered through Djscreen.com are shipped via Canada Post and/or Purolator and/or Fedex and/or UPS . A street address and telephone number is required for delivery. All orders require 24-36 hours (during business days) to prepare before shipment.

All screen and dress kit orders are shipped from Canada and all buyers may be subject to brokerage and/or customs fees and/or taxes. These amounts are outside of our control and we cannot be held responsible for these fees. Buyer must comply with the governing laws of his/her country and pay all fees requested by their government and/or state.

All truss kit orders are shipped from the US and all buyers may be subject to brokerage and/or customs fees and/or taxes. These amounts are outside of our control and we cannot be held responsible for these fees. Buyer must comply with the governing laws of his/her country and pay all fees requested by their government and/or state.

We cannot be held responsible for lost items due to a buyer inputting an incorrect adress. We purchase insurance on all outgoing packages and no product replacement, refund or compensation will be given to a buyer until the insurance claim investigation is completed and we’ve received our insurance refund.

All buyers will receive an email with a tracking number. Detailed tracking is not available on standard shipping (online tracking of standard shipping will only indicate that the item has been received by the post office and that it was successfully deliverd to the buyer) We cannot be held responsible for lost packages and no refunds or product replacements will be given until the Postal investigation is completed and DJscreen.com receives its compensation.

In the case of a lost package, the buyer can either:

1-Purchase another item(s), pay for it in full including shipping fees. Once the investigation into the lost package is completed and we receive our insurance refund, we will issue a full refund for the item(s) that was paid for an never received by the buyer.

2-Wait until the investigation by the Postal service is completed and package is recovered or insurance money is received by DJscreen.com and we’ll then ship to the buyer the item(s) originally paid for by the buyer.

By Making a purchase from DJscreen.com, you agree to these terms and understand them.

Return Policy

We trust you will be satisfied with your DJscreen.com purchase. However, should you decide the merchandise is not satisfactory, DJscreen.com’s return policy is stated below.

All our products are thoroughly inspected before packaging and product returns are very rare. In case of a defective product, you must notify us via email within 7 days of the reception of the product and you must return the product to us within 30 days and we’ll ship you a replacement free of charge and DJscreen.com will be responsible for shipping costs incurred to re-ship a new item to the buyer. Please note that if you choose to mail the merchandise back, you will be responsible for the postage. We recommend that you insure the package and ship via a traceable method. No compensation will be issued if the package is lost and no insurance was purchased. No refunds or compensation will be given on shipping and handling charges.

Address package to:
3130 Henri Bourassa East
Montreal, Quebec

Djscreen.com’s sales are final and no refunds are issued, only product replacements

  1. Djscreen.com must be notified via email within 7 days of the delivery acceptance by the buyer.
  2. The merchandise must be returned within thirty (30) calendar days of purchase; and
  3. The merchandise must be in its original, unused condition.

Djscreen.com Privacy Policy  

Djscreen.com understands that on-line privacy is very important to you. We have adopted this Internet Privacy Policy as part of our commitment to your privacy.

This Internet Privacy Policy applies to personal information we obtain from you via Djscreen.com or our partner payment collecting secure services websites.

We obtain Personal Information from you — such as your name, address, account number, shopping history, e-mail address and telephone number– when you give us that information when shopping or using our services. For example, we may obtain Personal Information about you when you place an order with us; We also may collect Personal Information when you correspond or speak with us. We may also collect Personal Information about you from third parties, such as demographic or marketing firms, to improve our marketing efforts.

How We Use Personal Information

We use Personal Information to conduct our business and to provide you with high quality products and services. For example, if you order from the Web Site, we may send you emails and notices about your order and about other merchandise and services that we think may be of interest to you. We will not share Personal Information with other organizations or groups. We do not sell or rent the Personal Information we obtain through the Web Site. You may request not to receive emails from us by sending us an email requesting .

Miscellaneous Information

Changes to this Internet Privacy Policy: We reserve the right to change this Internet Privacy Policy, and to apply any changes to previously collected personal information. You can tell if there have been revisions by checking the “effective” date of the policy. We urge you to periodically check this Privacy Policy for any changes. All changes will be effective upon posting or as otherwise stated in the revision. If you cannot accept the terms of the Internet Privacy Policy, as posted, please do not use this Web Site or change your personal preferences to your satisfaction.

Data Security: We protect the security of your personal information through use of technical, administrative, and physical information safeguards.

Links: Our Web Site may have link to third party websites. This Internet Privacy Policy does not apply to any other web sites. You should review their privacy policies.

Children’s Privacy: We do not knowingly request or collect personal information from any person under 13 years of age through this Web Site without prior verifiable parental consent. If we become aware that an individual is under the age of 13 and has submitted any information to us through this Web Site for any purpose without prior verifiable parental consent, we will delete his or her information from our files.


If you have questions regarding our Internet Privacy Policy please contact us at:

3130 Henri Bourassa East
Montreal, Quebec

Or email us at info@djscreen.com

Pricing Policy

DJScreen.com is committed to offering quality merchandise at fair, competitive prices. Prices and sales are subject to change without notice.

DJScreen.com does not make price adjustments. Please do not ask

Merchandise available through DJScreen.com may be available in stores.

Copyright Notice

The entire contents of this site are the sole and exclusive property of DJScreen.com. and are subject to Canadian and worldwide laws and treaties restricting the copy, distribution, publishing and transmission of same. No portion of this site may be copied, distributed, published or transmitted without the express written consent of DJScreen.com. Users of this site may download and print materials from this site for personal, non-commercial use related to placement of an order or shopping with DJScreen.com, provided that any such copy must contain this notice.

All of this web site’s content and supporting code are copyrighted by or licensed to DJScreen.com. and all rights are reserved. All content copies, either electronic or printed, are for personal use only. The content and supporting code contained herein may not be used in any other manner unless express written permission is obtained in advance.

Submission of Information to Djscreen.com

DJScreen.com shall have a permanent, irrevocable license to modify, retransmit, license, distribute, sell or otherwise use in any manner any and all information, including suggestions, feedback, comments and ideas, submitted to DJScreen.com through use of this site and/or email, without any obligation to compensate or further notify the person submitting the information of such use.

Limitation of Liability

This website and all information contained herein are provided “as is” and without warranties of any kind, express or implied. DJScreen.com shall not be liable for any damages whatsoever arising out of or relating to the use by any person of this site, including but not limited to direct, indirect, consequential or punitive damages, including damages to hardware or software resulting from use of this site.


We are committed to maintaining the security of the information we receive from you. All the content on Djscreen.com is not on a secure server. However, all payment collections are redirected and done on secure third-party services such as Paypal and/or Optimal-Payments. Therefore, yor credit card and/or personal information will be secured by Paypal and/or Optimal-Payments.

Custom Orders & Fabrication Orders

All Custom orders must be prepaid.

Credit Cards & Payments

We accept Paypal payments, American Express via Paypal, MasterCard and Visa via Optimal-Payments. We also accept check and money orders in US funds but delivery of items will be delayed until the check is cleared.


All prices are quoted in American US Dollars ($US,).

Flame Resistance & Flame Proofing

All of our screens are treated with Guard-X flame retardant treatment. However, we are not authorized Flame retardant applicators and we cannot make guarantees as to the effectiveness of the treatment nor do we imply that our screens are flame-resistant and/or fire-resistant. . The Buyer/owner of the product is responsible for making sure that the product is safe, flame and/or fire treated and permitted for use in their country, state or city before using it. The treatment will lose its effectiveness over time and will need to be re-applied. DJScreen.com does not offer a service of re-application of flame retardant on screens. The buyer is responsible for all maintenance after purchase is made. Dry-Cleaning is recommended when cleaning the screen. Washing the screen in a washing machine will result in completely removing the flame retarding treatment. The buyer understands this clause and accepts responsibility if a fire should occur and/or be spread due to the use of a non-compliant screen. Djscreen.com is not responsible for any loss, fines, damages, injuries, death or lawsuits incurred by a user of our Lycra Spandex Projection Screen.

Flame Resistance Certificates

We cannot provide you with flame resistance certificates because we are not qualified to issue them nor do we imply that the treatment is effective. We apply it and hope it works but this may not be sufficient and permitted for use in your country, state, city, area. The buyer/owner of the screen must make sure to have a competent and authorized flame-retardant application service apply the treatment to the screen when it is received.

Flame Resistance Warranties

DJscreen.com does not guarantee flame resistance. DJscreen.com cannot be responsible for how a customer utilizes the fabric, environmental conditions at place of use, any physical alteration, change or added processing to the fabric, including, but not exclusively, printing, sewing, painting, backing, spraying, coating, or any other similar application. Flame Resistance is also not a guarantee that a fabric will not ignite into flame and burn. Our products, do not meet any standards set forth by any authority that defines the parameters of flammability. . Please check with your local Fire Prevention authority on your design and fabrics to be used prior to use. We guarantee that the textile fiber products specified herein are not misbranded nor falsely nor deceptively advertised or invoiced. The customer understands even if our website and/or advertising materials indicate that the screens are treated, our application of the treatment does not have any impact on the resistance of the screen to fire and/or flames.

Product liability

We are not responsible or liable for any injuries, damages, fire or death caused by the use, misuse or failure of products purchased from us.

Typographical Errors

Typographical errors occur from time to time in both pricing and product information. Djscreen.com has the right to refuse any order placed for product(s) listed at the incorrect price, availability or specification.

Your Acceptance of these Terms

By using this site, you signify your assent to the DJScreen.com Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the DJScreen.com site following the posting of changes to these terms will mean you accept those changes.
This policy was last updated effective June 27, 2007